We offer fast, reliable, trackable shipping to customers across Australia. Our goal is to ensure your order arrives safely, discreetly, and in perfect condition. All orders are shipped with tracking included and for peace of mind you will receive a tracking number once your order has been dispatched.
- Free Standard Shipping on all orders over $250
- Flat Rate Shipping of $12.95 applies to all orders under $250
* Please consider taking out insurance as we do not replace missing or damaged consignments once the parcel has been dispatched.
Delivery Timeframes
All orders are shipped the next day for quick delivery. Delivery timeframes vary depending on your location, but most parcels arrive within 3-5 business days from dispatch. Please be aware that delivery times may be affected by public holidays, remote locations or delays within the Australia Post network.
Packaging & Discretion
We understand the importance of privacy. All orders are packaged securely and discreetly, without any reference to cigars or tobacco on the outer packaging.
Authority to Leave
Parcels may require a signature on delivery. If no one is available, the courier may leave a collection notice or safe-drop the parcel at their discretion.
Shipping Issues
If your parcel is delayed, lost, or arrives damaged, please contact us promptly at sales@pabloveguero.com.au. We will assist in tracking your item and resolving the issue as swiftly as possible.